Returns Policy

Returns Policy 

If you are not 100% satisfied with your purchase, you can return your order to us for a full refund. 

We ask that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.

  • You can return your purchase for up to 30 days from the purchase date.
  • Products must be in the condition you received them and in the original box and/or packaging
  • Please return to:

AQI Care Pty Ltd

PO Box 1888 

Runaway Bay

QLD 4216 

  • Once your return is received and inspected by our center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account
  • If for any reason you are not completely satisfied with any product supplied, please return it to us in original condition within 30 days of receipt and we will replace it or refund your purchase price using the original payment method.

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