Terms & Conditions

Author: Customer Service Aqi Care  

1. PRICING

  • All prices are expressed in Australian dollars and are subject to 10% GST (goods & services tax) unless otherwise stated. Prices do not include freight charges where applicapable.
  • While we shall endeavour to keep pricing current at all times, pricing may be subject to change without notice.

2. PAYMENT METHODS

We accept the following payment methods:

  • Secure On-line Credit Card (Visa, MasterCard)
  • PayPal Order On-line by Credit Card or use PayPal
  • If paying by credit card (Visa, MasterCard,) or PayPal, the transaction will be done within a secure environment. We do not store any credit card details for on-line transactions. Payment by credit card is the easiest and most efficient method of shopping.
  • Credit cards are charged at the time of ordering. If a card has been declined, we will endeavour to contact you informing you of the situation. If we haven't received a response in 5 days, we will retry the card. In the event of a second failure, the order will be immediately cancelled.
  • In the event that an item ordered on-line, is out of stock at the time of ordering, we will contact you and offer a full refund or alternative purchase.
  • This site is covered by an SSL complient certificate

3. FREIGHT & DELIVERY

  • Freight is applicable at cost unless otherwise agreed.
  • Your order will be dispatched within 24 hours of the next business day of payment receipt. If there are any delays due to out of stock products we will notify you as soon as possible and you have the option of changing or cancelling your order.
  • We deliver products Australia wide. Shipping times are estimated between 5 – 7 days depending on your location within Australia.
  • For urgent orders please contact sales@aqicare.com to arrange for an express delivery on your order if required. Certain fees and charges will apply.
  • We cannot deliver to Post Office Boxes. If you are a customer requiring delivery to a Residential Address, and cannot be available for delivery you must leave a note providing information on where your order can be left.
  • Please note that redelivery charges may be applicable if your order cannot be left at the address provided.

4. DISCOUNTS

  • The one time and monthly VIP DISCOUNT CODE only applies on specific products.
  • The VIP DISCOUNT CODE is NOT applicable on current promotional products.

5. TRANSFER OF OWNERSHIP

Ownership does not pass to the purchaser until goods are paid for in full and funds have been cleared.

6. PRODUCT

We have made every effort to display as accurately as possible our products that appear on this site. However, we cannot guarantee that your monitor’s display of any colour will be accurate.

7. RETURNS POLICY

  • Our items are checked thoroughly before they are sent. If for any reason you’re dissatisfied with your purchase, you can return the merchandise for a full refund . Conditions do apply and are listed below.
  • All items returned must be in new and an unused condition, in original packaging, labels intact and unused, and a copy of your receipt should accompany the returned item.
  • You must indicate your intention to exchange / return within 30 days of the date of delivery.
  • An Authorisation Reference number must be obtained before any goods can be returned. An Authorisation number can be obtained by phoning 07 5537 78121 or by emailing us at sales@aqicare.com
  • Please note: All sale item purchases are final and not exchangeable.

8. ACCEPTANCE

The Store is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the store constitutes your agreement to all such terms, conditions, and notices.

9. MODIFICATION OF THESE TERMS OF USE

We reserve the right to change the terms, conditions, and notices under which the Store is offered, including but not limited to the charges associated with the use of the Store Site.

10. NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this Store Site, you warrant to us that you will not use the Store Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Store Site in any manner which could damage, disable, overburden, or impair the Aqi Care or interfere with any other party's use and enjoyment of the Store Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Store Site.

11. PRIVACY POLICY


We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use the Aqi website as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us. Aqi strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.

Personal Information

Aqi collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number. This information is collected if you request information from us, participate in a contest, sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries. Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

Use of Cookies and Web Beacons

We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site's services, a cookie enables Aqi to recall your specific information on subsequent visits. You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site. A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site. We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site. Some third-party advertisements may be provided by Google, which uses cookies to serve ads on this site. Google uses the DART cookie, which enables it to serve ads to our users based on their visits to this site and other sites on the Web. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.

Children's Online Privacy Protection Act

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

Release of Information

If Aqi is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honours any opt-out requests you might make of us.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please use our Contact Us page.
Updates and Effective Date

Aqi reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to the Aqi Privacy Policy as posted here on this website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of this privacy policy. Disclaimer Aqi provides this website as a service. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date. The materials contained on this website are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. Dual-monitors-guide.com does not accept any responsibility for any loss which may arise from reliance on information contained on this site. Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer. The contents of this site are protected by copyright under international conventions and, apart from the permission stated, the reproduction, permanent storage, or retransmission of the Aqi. Some links within this website may lead to other websites, including those operated and maintained by third parties. Aqi includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents (exceptions may apply). This website and its contents are provided "AS IS" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Reproduction, distribution, republication, and/or retransmission of material contained within this website are prohibited unless the prior written permission of Aqi has been obtained. The information, software, products, and services included in or available through the Store Site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Aqi Care may make improvements and/or changes in the Store Site at any time. Advice received via the Store Site should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. This site provides information of a general product nature. If you have any concerns about your own health or the health of your child, you should consult a doctor or healthcare professional. Aqi Care make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Store Site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. Aqi Care hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement. To the maximum extent permitted by applicable law, in no event shall Aqi Care be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Store Site, with the delay or inability to use the Store Site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Store Site, or otherwise arising out of the use of the Store Site, whether based on contract, tort, negligence, strict liability or otherwise, even if the Aqi Care has been advised of the possibility.

12. INDEMNIFICATION

By using this site you agree to indemnify, define and hold harmless Aqi Care from any and all liability, penalties, losses, damages, costs, expenses, legal fees, causes of action or claims caused by or resulting directly or indirectly from your use of our productions which damages either you, or any other part or parties without limitations or exception. This indemnification and hold harmless agreement extends to all issues associated with your account and dealings with Aqi Care

13. REFUSAL OR DISCONTINUATION OF SERVICES AND PRODUCTS

  • Aqi Care has sole discretion and reserves the right to refuse or discontinue the supply of services or products to any person. The Aqi Care may deny you access to all or part of its services or products without notices if you engage in any conduct or activities that the Aqi Care in its sole discretion believes violates any of the terms and conditions in this agreement.
  • The Aqi Care will have no responsibility to notify any third-party providers of services, merchandise, or information, nor responsibility for any consequences resulting from such discontinuance or lack of notification. You agree that Aqi Care has the right to disclose any information about you as necessary to satisfy the law, or to protect itself against any legal action.

14. COPYRIGHT AND TRADEMARK NOTICES

All contents of the Store Site Web Site are Copyright. All rights reserved.

15. TRADEMARKS

Any rights not expressly granted herein are reserved.